Warehouse Specialist

Ideal Shopping Direct Ltd · Peterborough, UK


Job Purpose: To perform general and specialised warehouse duties as designated by Team Leader or Supervisor.

All Specialist Grades may be required to carry out Operative duties as detailed below, dependent upon workload and business priorities:

  • Carry out Picking duties to deliver high productivity levels in line with agreed targets
  • Ensure product is accurately picked from correct locations and in correct quantities
  • Ensure discrepancies/errors identified during the Picking process are escalated as per current process for resolution and follow-up
  • Carry out Packing duties to deliver high productivity levels in line with agreed targets
  • Ensure product is accurately and appropriately packed against despatch notes
  • During Packing process, identify Picking discrepancies and escalate as per current process for resolution and follow-up
  • Maintain and pro-actively contribute to general housekeeping standards as required
  • Demonstrate a ‘can-do’ attitude
  • Contribute to coaching of others as required
  • Carry out other reasonable duties as requested by line manager
  • Maintain required Health & Safety standards at all times

Admin

  • Admin experience desired - does not have to be Warehouse Admin experience
  • Carry out general Admin-based duties to deliver high productivity levels in line with agreed targets
  • Ensure work is produced accurately and as per instructions from WH Management Team
  • Identify and escalate any issues or concerns as per current process
  • Respond to Customer Service Escalations in a timely manner to reach satisfactory conclusion
  • Highlight issues impacting ability to complete tasks and escalate where relevant

Examples of: Other Key Skills Areas

  • Operate Mechanical Handling Equipment, excluding Fork Lift Trucks, to deliver high productivity levels in line with agreed targets
  • Delivers Post Admin duties to a consistently high standard
  • Extended Admin
  • Experienced in general Admin-based duties, delivering high productivity levels in line with agreed targets
  • Deliver all elements of Admin responsibilities detailed above
  • Consistently deliver extended Admin responsibilities (e.g. within Goods In/HR Processes/Finance/Inventory) to deliver high productivity levels in line with agreed targets
  • Take accountability for actions and understand consequences of these
  • Pro-actively support business requirements

QA

  • Trained and validated to accepted company standards in QA activities within the Warehouse
  • Maintains current knowledge of legal compliance requirements and mail-order compatibility requirements
  • Ensures data on in-house systems matches product
  • Consistently delivers required standards and escalates issues appropriately

Person Specification

  • Capable of lifting products up to 20Kg on a regular basis
  • Punctual
  • Reliable
  • Attention to detail
  • Well organised
  • Flexible in approach to place of work and work patterns
  • Strong verbal and written communication skills
  • Acts with integrity

Salary: £18,137.60 - £18,512